We booked a cabin to rent in Sevierville, TN through Jackson Mountain Homes in June for a 4-night stay: August 16th to 20th. We have stayed at multiple cabins through the years rented through JMH, and it was for the most part, usually, a pleasant experience; that is until this time. The number one...
Rhonda Guerrero
"BUYERS BEWARE GO SOMEWHERE ELSE TO RENT"
1
We rented from Jackson Mountain Homes in Gatlinburg, Lone Wolf Lodge over Christmas. CUSTOMER SERVICE IS non-existent. Once they get your money they do not care about you. Arrived at our cabin and when we gained access, we discovered we had 7 towels and we would need the trash picked up on that...
PROLEAVINIG
CONCUSTOMER SERVICE
Danielle Marie
"Unprofessional service."
1
CANCELING RESERVATION AND REFUSING TO REFUND $300 DEPOSIT DUE TO A $73 DISPUTED TRAVEL INSURANCE CHARGE!
My husband and I booked a cabin rental and mistakenly signed for the rental insurance. Upon email notification of travel insurance, we immediately contacted customer service to cancel. A...
